April 30, 2020: Current County Cancellations, Closures, and Change in Operations
Please check back as things are likely to change going forward.
Administration Building at 107 N. Kent Street
The building at 107 N. Kent is now opening at 8:00 a.m. and visitation is by appointment only. We have arranged for a deputy to be at the main entrance on Kent Street to greet visitors and call the appropriate department so that someone can come and escort the person to their destination. We felt this was necessary for us to be able to scale back on the number of employees in the building and still be able to provide vital services to our citizens and businesses.
EFFECTIVE MAY 4, 2020:
In-person Visits to the Offices of the Treasurer or Commissioner of the Revenue
On Monday, May 4, new procedures will be in place for members of the public who may need to make in-person visits to the offices of the Treasurer or Commissioner of the Revenue regarding tax payments or assessments. Please be advised that much may be accomplished by phone or through our website.
We are asking those who must come in physically to park in the parking lot on Cameron Street and enter through the double doors which will be unlocked on Monday. There will be a deputy on duty to guide people through the process to maintain safe social distancing. Visitors will see tape marks on the floor to help maintain the recommended 6 feet distance. Some people may be required to wait outside depending on the number of people waiting.
Click here for additional information.
EFFECTIVE APRIL 18, 2020:
Frederick County Government is requesting those entering our facilities abide by the CDC guidelines and wear face coverings. We would like to remind everyone that our offices remain open by appointment only and that people should take advantage of our many online services for handling business with the County.
Here is a link to department phone numbers: Department phone numbers
Please visit our main web calendar for meeting status.
Non-essential meetings are canceled until further notice.
We encourage everyone to do business with the County online if at all possible.Visit https://www.fcva.us/services/all-online-services
Department of Social Services
The Department of Social Services is committed to continuing to provide essential services to the residents of Frederick County. Beginning Monday, March 23, 2020 our staff will be operation on a flex schedule based on teams in order to reduce the possibility of exposure of all staff so the we can continue to operate. If you call your worker and they do not answer, please leave a message and someone will call you back. Please note that it may not be your typical worker as we are all covering each other’s work when in the office.
Please click here for further instructions.
The Department of Social Services has risk-mitigation strategies in place and is operational. Please read the letter to DSS Customers and Partners.
Parks and Recreation
NOTE CHANGES EFFECTIVE TUESDAY, MARCH 24, 2020
Certain features at Frederick County parks, including playgrounds, outdoor exercise equipment, athletic fields, shelters, and restrooms will be closed to the public as part of the County’s response to COVID-19. This applies to Sherando Park, Clearbrook Park, Rose Hill Park, Frederick Heights Park, Stonewall Park, and Reynold’s Store. As a reminder, do not use parks or trails if you’re sick or showing symptoms, practice good hygiene, and observe the CDC’s minimum recommended social distancing of six feet from another person.
All Scheduled Programs and Sports Leagues, basicREC, Trips, and other programs.
All community centers are closed and all private indoor and outdoor facility rentals are canceled.
All Parks remain open for passive leisure activities and people may use the paths and trails minding the advice of social distancing and staying home if you are sick or showing symptoms.
Parks and Recreation staff may be contacted at 540-665-5678.
Public Safety Building at 1080 Coverstone Drive
The building is closed to the public until further notice
Please call 540-662-6168 prior to coming to the building for any purpose. Most business can be conducted via phone or email and we are attempting to do just that. The community rooms are closed to the public and notifications have been made to those who had the rooms previously reserved.
Esther Boyd Animal Shelter
The Frederick County Esther Boyd Animal Shelter is closed except for necessary business as we monitor the coronavirus situation. The shelter is open by appointment only for adoptions, reclaims, drop offs, etc. This is so we may limit the risk to our staff and the public.
We respectfully ask that visits to the shelter be limited to necessary business only (adoptions, reclamation, and surrenders). We appreciate your cooperation in slowing the spread of coronavirus.
Please visit our homepage for full information on access to the shelter here.
For information concerning pets and coronavirus please visit the CDC website
Have a plan in place to care for your pets should you have to be hospitalized:
- Identify a family member or friend who can care for pets if someone in the household becomes too ill to care for pets.
- Have crates, food and extra supplies on hand for movement and relocation of pets if necessary.
- Keep all animal vaccines up to date in the event that boarding becomes necessary.
- Ensure that all medications are documented with dosages and administering directions. It’s a good idea to include the prescription from your veterinarian with the medications and your pet’s to-go bag.
- Pets should have proper identification: a collar with ID tag and a microchip with current, up-to date contact information.
Until this passes, please avoid bringing healthy animals to the shelter. Consider using social media to locate owners of stray animals before contacting animal control or bringing them to the shelter. The Winchester – Frederick County VA Lost and Found Pets Facebook group and Nextdoor App are effective tools for locating owners.
Frederick Water is taking steps to ensure customers have access to safe, clean water during the coronavirus (COVID-19) outbreak that has spread across the world and is now a rising public health concern in Virginia. Read their full release here.
Customers are encouraged to utilize Frederick Water’s online resources and telephonic payment options to remain current with their water and sewer service bills.
These options are available by visiting munisselfservice.fcsa-water.com/MSS/citizens/UtilityBilling/Default.aspx, signing up for Autopay at frederickwater.com/form/electronic-payment-form or calling 1-877-318-7057.
Handley Regional Library System
Permits & Inspections
To clarify previous information:
The Building Inspections Office is currently operating on normally scheduled hours, with possibly modified services.
Permits/plans can be dropped off at the main lobby.
Permits can be picked up by appointment only.
Inspections can be scheduled on line: https://www.fcva.us/departments/building-inspections/inspection-scheduling
Permit applications can be mailed to our office at: 107N Kent Street, Suite 200, Winchester Virginia 22601. Some permits may be capable of being submitted by fax to 540-678-0682.
For details on specific question and answers please contact the Inspections Office 540-665-5650.
Planning and Development
The Planning Department remains open for essential services. Please call 540-665-5651 to speak with staff as to services being provided.
If you need a Zoning Review for a Business License click here.
To report a zoning code violation online click here.
Landfill and Citizen Convenience Sites
A Message from the Frederick County Regional Landfill to those using the Citizens Convenience Site at Landfill Road:
We need your cooperation:
- Dispose of waste for essential needs
- Limit your trips
- Consolidate loads
- Avoid bringing yard waste at this time
Your cooperation will help us to effectively manage increased volume at the landfill citizen convenience site.
Facilities will operate under normal hours for now. At neighborhood citizens’ convenience sites, residents are asked to off-load their refuse. Those requiring assistance are asked to signal the attendant on duty.
Changes to schedules will be announced.
Electronics recycling and household hazardous waste collection events held at the regional landfill are suspended indefinitely. Old electronics, with the exception of televisions and computer screens, may be dropped off at the landfill’s citizens’ center anytime during normal operating hours. Residents should be prepared to handle off-loading.
Virginia Tech Cooperative Extension Office
In-office hours are currently 8:00 a.m. to 4:00 p.m. More information may be found at